FAQ

HOW IS THE PRODUCT MADE? WHERE DO THE MATERIALS COME FROM?

All garments are made with love and protection in Los Angeles, CA. Garments are custom dyed and may vary in color. 

HOW DO I MAKE SURE I ORDER THE RIGHT SIZE?

Please refer to our sizing chart here

HOW MUCH WILL I BE CHARGE FOR SHIPPING COSTS?

Shipping rates will be automatically calculated upon check out based on shipment weight and destination. 

WHEN WILL I RECEIVE MY ORDER?

Please allow up to 14 days for orders to be fulfilled. 

HOW CAN I TRACK MY ORDER?

Tracking number will be provided via email once payment has processed. 

WHAT IS THE RETURN POLICY?

We will gladly accept exchanges and returns up to 7 days after order has been received. Customers responsible for return shipping. Please contact us to process your return. 

IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please see privacy policy here

HOW DO I CONTACT LEMERCI IF MY QUESTION ISN'T ANSWERED HERE?

Contact us using our Contact Us page here.